Privacy Policy

Who we are

Eternal Pixel is a game art outsourcing studio. If you have any questions about this policy, you can contact us at contact@eternal-pixel.com.

What information we collect

When you use the contact form, we may collect the information you submit, such as your name, email address, company name, and project details.

We may also receive basic technical and analytics data related to website visits, such as page views, referrers, device type, and general usage events.

How we use your information

• To respond to your inquiry.
• To evaluate potential projects and business requests.
• To improve the website and understand how visitors use it.
• To protect the website from spam or abuse.

Contact form processing

The contact form on this website is processed through Formspree. When you submit the form, your message is sent through that service so it can be delivered to our email inbox.

You should avoid sending sensitive personal information through the contact form unless it is necessary for your request.

Analytics

This website uses Umami analytics to measure traffic and interaction events such as page views or selected button clicks. This helps us understand what content is useful and improve the site.

How long we keep data

We keep submitted inquiries for as long as reasonably necessary to communicate with you, evaluate business opportunities, maintain records, and meet legal or operational requirements.

Sharing of data

We do not sell your personal information. Information may be shared only with service providers that help operate the website or handle submitted inquiries, where reasonably necessary.

Contractors and Personal Data

In addition to the information described above, if you engage with Eternal Pixel as a contractor or collaborator, we may collect and process additional personal data, including identification documents (such as a passport or ID), contact details, tax information, and payment details. This data is used for onboarding, identity verification, payment processing, compliance with legal and tax obligations, and client or banking requirements. Such data may be shared with payment providers, banks, accounting services, or regulatory authorities where required. We retain this information only as long as necessary for these purposes or as required by law. Contractors may request access to, correction, or deletion of their personal data, subject to legal and compliance obligations.

Your rights

Depending on the laws that apply to you, you may have the right to request access, correction, or deletion of your personal information. To make such a request, contact us by email.

Changes

We may update this Privacy Policy from time to time. The latest version published on this page will apply.